Privacy and cookies

This statement explains how we use information you give us and the ways in which we protect your privacy. We may be required to change it from time to time so we recommend checking this statement occasionally. This privacy statement applies only to our web site. Wherever we link to other sites not covered by this privacy statement we will title links appropriately so the user is aware that they are being forwarded to a third party site.

The General Data Protection Regulations (GDPR)

We treat all personal information (which means any information related to a natural person or ‘Data Subject’, that can be used to directly or indirectly identify the person, including your name, address, e-mail address, IP address etc.) that you provide to us, or that we obtain from you, in accordance with GDPR. Under GDPR, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We also maintain log files that allow us to record visitors’ use of the site. Log files provide us with statistical information on how people use the site and what content people are viewing. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.

Any amendments to this policy will continue to be in accordance with GDPR. GDPR can be reviewed at The Information Commissioner’s Office web site at https://ico.org.uk.

The information we collect and how it is used

Your personal information will be used only for the purposes of communicating with you in relation to our goods or services, to enable us to review, develop and improve the services we offer, or for any other purposes to which you have given your consent.

Andrew Price & Co takes its responsibilities to protect personal data very seriously. Under the General Data Protection Regulations we are required to inform you that we collect and process your personal data and of your rights in that regard.

When you submit an enquiry to the Andrew Price & Co website or contact us by email directly we capture basis contact data such as your name, phone number and email address, ultimately with the goal of forming a contract with you. If you do not provide this data we are unable to contact you.

We may transfer certain information to third party servers and cloud software providers.

We may retain your information for up to 3 years in case there are later queries.

Use of Cookies

A cookie is a small file which is stored on to your computer or mobile device. Cookies are commonly used by websites in order to store things such as user preferences. We only use essential cookies and anonymous web analytics cookies, provided by Google, Inc, in order to evaluate how visitors use our site to help us provide you with a better online experience. This information is used for internal purposes only and we do not collect any personal data.

You can opt out of Cookies through the settings in your browser. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org or http://www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Disclosure of users’ personal data to third parties

We do not disclose your personal data to any third parties (other than storing your data on secure third party servers or cloud software providers used by us) without your permission except in so far as you have consented to such disclosure or we are required to do so by law for information such as a court order, witness summons, or complaint from governmental authorities.

Keeping your data secure

We have put in place appropriate physical and electronic measures, security policies and managerial procedures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

Only authorised employees will have access to your personal information. All employees who have access to your personal data are contractually obliged to respect the confidentiality of your personal data.

While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet.

Contacting us and access to personal data

You have the right to request: access to the data, rectification or erasure of the data, restriction of processing, to object to the processing or to have the data provided to you in electronic form for data portability.

You also have a right to lodge a complaint with the Information Commissioner’s Office.

To request a copy of your personal information, contact us using the details below. You will be expected to provide proof of identity. We will provide a copy of the information free of charge. However, we can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. In so far as the law permits, however, we reserve the right to refuse to provide you with information. In this eventuality we will give you reasons for this refusal.

If you have any other questions or concerns about our privacy statement and practices please contact us at office@andrewprice.co.uk.

To view our full list of data subject notifications please click here